Privacy Notice

Waterfront Home Improvements Inc. ("Waterfront", "we", "us") respects your privacy. This notice explains what personal information we collect through this website, why we collect it, and how we handle it.

What we collect

When you submit the contact or project intake form on this site, we collect the information you provide: your name, email address, phone number, postal code, and the details you share about your project, including any message or notes. We also record basic, non-identifying information about how the form was reached, such as the page it was submitted from.

Why we collect it

We use this information for one purpose: to respond to your inquiry. That means contacting you about your project, confirming whether we are a fit, scheduling a consultation, and preparing any follow-up material you have asked for, such as a cost guide. We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing.

Where it is stored

Form submissions are delivered to and stored in Waterfront's own business systems, where access is limited to the people who handle client inquiries. We keep inquiry records only as long as reasonably needed to respond to you and to manage any project that follows.

Email and consent

Consistent with Canada's Anti-Spam Legislation (CASL), we send commercial electronic messages only with your consent, such as when you check the consent box on a form or ask us to email you something. Every such email identifies Waterfront Home Improvements Inc. and includes a way to unsubscribe. You can withdraw your consent at any time and we will stop emailing you.

Website analytics

Like most websites, this site may use standard analytics to understand how visitors use it, for example which pages are read most. Analytics data is aggregate in nature and is not used to identify you personally.

Your choices and questions

You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. For any privacy question or request, contact us at [email protected] or call (416) 571-7241, and we will respond promptly.